A large selection of sexy lingerie, dresses, shoes, boots, swimsuits and costumes,
small to plus size, lace to leather, conservative to sizzling.

Returning and Exchanging

*** No Returns or Exchanges on any Halloween costumes ordered after Oct. 15th.  Fantasy costumes shipped after Nov. 1st are subject to our normal return policy (see below).  If you have any questions about sizing, you are welcome to call us toll free at 800-850-3268 M-F 8am to 4pm Pacific.  Please don't wear your FantasiaWear costume for your Halloween party and then try to return it.***

DETAILS-

We guarantee that your order will be the size, color and style that you ordered.   If we ship you something in error, return the item to us postmarked within 15 days of the shipping date on the sales receipt.   Because it was our fault, we will send you the correct item (if it has not been discontinued).  We pay the shipping for the corrected order and give you credit for your expense of shipping it back to us via Priority Mail. Please call us at 253-927-7766 so that we can give you a Return Authorization Number (RA#).

Please note that Intimate items, sale items, as well as Rio/Brazil, G-string and Thong bikinis are NOT RETURNABLE.

We highly recommend that when return something by way of the US Postal Service, you pay a little extra for "Delivery Confirmation," on your package. This way you will be able to make sure that the package has arrived at our warehouse safely.

If you receive our clothing item and it doesn't fit the way you like, or for some reason you are not completely satisfied, return it with the tags still attached for a refund,
minus a 20% restocking fee. (Shipping cost is not refunded.)
For example: $45.00 item x 20% =$9.00.  Your refund is $36.00
Clothing must be returned postmarked within 15 days of shipping date on sales receipt.  No refunds on sale priced items...however, you are allowed to exchange for another item.  We reserve the right to examine a return to see if it has been worn. (Not just tried on.) If we determine an item to have been worn, we will respectfully deny the return.  Do not remove the tags until you are sure you are keeping the clothing. Once the tag is removed, the clothing is yours. No exceptions. We know when an item has been used for a photo shoot, and the tag has been reattached with your own pricing gun.
Do not remove tag...or we will not give you a refund.  Make sure you include your name and address with the return, and instructions on what you would like us to do: Refund, exchange, etc.
If you want a refund, please include a reason.  Thank-you from FantasiaWear, Inc. !

Please photo copy your sales receipt.  Write a note on the photo copy detailing your return, exchange or refund requests.  Enclose this with the item you are returning. If the above is not possible, then please do the following ...Please write down the following information on a sheet of paper:
        1.  Item Number (example: Z-0005)
        2.  How many of that item you want to return
        3.  A BRIEF description of the item (Shimmer Lace Teddy or Cotton Lycra Ladder Dress)
        4.  What size of the item you are returning.
        5.  What color of the item you are returning.

Please call us (800-850-3268 or 253-927-7766) for a Return Authorization Number.  Packages returned to FantasiaWear, Inc. without a visible Return Authorization Number (R.A.#) on the shipping label may be refused and returned to you. Please send your return via Priority Mail with Delivery Confirmation Tag to:
        Return Dept.
        FantasiaWear, Inc.
        PO Box 98704
        Seattle, WA  98198-0704

International Customers are responsible for paying any taxes, tariffs, etc. imposed by their country.

We accept all major credit cards.
Money Orders & Cashier's Checks also welcome.
Call (800) 850-3268  or  (253) 927-7766
FAX +01-253-517-8834  or 
E-mail  sales@fantasiawear.com

Our in-house processing time is usually between 1 and 9 working days (sometimes longer on some items that are back ordered), to this you need to add the shipping time of the carrier you chose to deliver your item.  If you have a special occasion coming up in the immediate future, call us to see if we can speed-up processing to get it out by your deadline.  We ship U.S. Priority Mail (except International orders) and U.S. Express Mail unless you specify otherwise (UPS Next Day Air, UPS 2nd Day Air, etc.).  Sorry, no C.O.D. orders please.

TERMS OF SALE
        All items are inspected before being shipped.  If you are not happy with your order, simply return the item(s) within fifteen (15) days of the sipping date for a refund.   It may take up to 3 weeks from the day we receive the returned item(s) for a refund check to be issued.  There is a 20% restocking fee applied to all returns unless the mistake was our fault.  There is no restocking fee for exchanges.   Shipping fees for returns and exchanges are the responsibility of the customer, unless it was our error.  You will also be charged for the shipping charges back to you, unless item(s) are being returned because of an error made by FantasiaWear.  Due to State and Federal Regulations, we cannot accept returns on intimate apparel (such as Panties, Thongs, Teddies, One Piece Swimsuits, Bikini Bottoms, Babydolls with Matching Panty, Pantyhose, Costumes with panty, etc.), so double check that you have the item #, description, size and color written correctly before you place your order.  Other items like dresses, shoes, boots, robes, chemises, etc. can only be returned if unworn, have original tags and are in original packaging. 

FANTASIAWEAR DOES NOT TAKE CREDIT CARD FRAUD LIGHTLY. 
WE WILL AGGRESSIVELY PURSUE ANY ILLEGAL CREDIT CARD ACTIVITY TO THE FULL EXTENT OF THE LAW, INCLUDING BUT NOT LIMITED TO REPORTING TO AND SEEKING THE HELP OF BANKS, LOCAL LAW ENFORCEMENT AND FEDERAL AND INTERNATIONAL AGENCIES! WE COULD ALSO BE PUBLISHING THE NAME, ADDRESS, EMAIL AND PHONE NUMBER THAT WAS ON THE FRAUDULENT ORDER AND WHERE THE STOLEN ITEMS WERE TO BE SHIPPED. THIS COULD BE FOUND AT OUR WEB SITE TO HELP PEOPLE WHOSE CARDS HAVE BEEN STOLEN AND USED ILLEGALLY, TO WARN OTHER E-COMMERCE WEB SITES AND TO ALERT LOCAL, STATE, FEDERAL AND INTERNATIONAL LAW ENFORCEMENT AGENCIES WHO WILL BE PERIODICALLY VISITING OUR ANTI-FRAUD WEB PAGE...NOT TO MENTION CALLING THE FRAUDULENT ACTIVITIES TO THE ATTENTION OF THE OVER 40,000 VISITORS WE HAVE AT FANTASIAWEAR EVERY DAY.

We refuse to have a tiny minority of racketeers and thieves 
ruin the Internet and E-Commerce for the rest of us!
DO NOT USE A STOLEN OR UNAUTHORIZED CREDIT CARD
TO PURCHASE FANTASIAWEAR !

Order using our Secure Online Shopping Cart or
Phone Toll Free  800-850-3268  or  Call 253-927-7766
You can email your order to order@FantasiaWear.com 
or FAX your order to 253-517-8834